How long does it take to receive my earnings from offers I have completed?

Earnings can be credited to your account in different times. This can be immediately or up to 30 days after the completion of the offer. We hold high-value offers for 30 days to reduce fraud from taking place on our platform.

What is a chargeback or reversal?

A chargeback or reversal is when an offer that you have completed has been disputed for fraud, abuse, incorrectly completing offer requirements, among other things.

What can I do if I receive a chargeback or reversal?

If you believe that you have incorrectly received a chargeback or reversal you will need to contact the provider of the offer to resolve the issue. Please note that Mocash cannot and does not intervene in resolving chargebacks since we do not have the authority or information to be able to assist.