Chargebacks

In this guide you will learn more about chargebacks. We will teach you what chargebacks are, why you may have receive a chargeback, and how to avoid receiving them on your account.

What are chargebacks?

Chargebacks are when offers and tasks you complete are reversed and the earnings are deducted from your account. Chargebacks are made by providers that you complete tasks with. When you receive a chargeback, you risk your account being banned permanently by Mocash.

Reasons for chargebacks

Chargebacks can happen for several reasons such as:

The above list of reasons is not exhaustive and there may be other reasons or factors for a chargeback on your account.

Avoiding chargebacks

You can avoid chargebacks by completing offers in an appropriate amount of time and with honesty.

What happens if you receive a chargeback

If you receive a chargeback, we may ask you to verify your identity in order for you to continue using it. If you continue to receive chargebacks on your account, you may be banned and have to lodge an appeal in order to get your account back.